DISCLAIMER: Please Click on this link! FCC RULING February 22, 1994

FREQUENTLY ASKED QUESTIONS REGARDING CABLE TELEVISION REGULATIONS

The Federal Communications Commission has adopted a number of rules regarding cable television as required by the Cable Television Consumer Protection and Competition Act of 1992 (the "Cable Act"). The following information answers some frequently asked questions about cable television regulation.

Q: My cable operator tells me that now I have to use equipment which I didn't need before, such as a converter box or a remote control, and they want to charge me for the use of this equipment. Do I have to use their equipment and do I have to pay for it?

A: Cable operators may require their subscribers to use specific equipment, such as converters, to receive the basic service tier. They may include a separate charge on your bill to lease this equipment to you on a monthly basis. This monthly rate must be based on the operator's actual costs of providing the equipment to you. Operators may also sell equipment to you, with or without a service contract. If an operator provides a choice between selling and leasing the equipment, the monthly leasing rate will be regulated but the sales price will be unregulated. If an operator only sells equipment and does not also lease equipment, then the sales price must be the actual cost of the equipment plus a reasonable profit, and any service contract should be based on the estimated cost to service the equipment. If the customer buys the equipment but does not purchase a service contract, the customer can be charged for repairs and maintenance. Cable operators may not prevent customers from using their own equipment if such equipment is technically compatible with the cable system.

The rules require that charges for converters, remote controls, connections for additional televisions, and cable home wiring be listed separately on your bill. If you have a question about the rates your cable operator is charging for equipment, you should contact your local franchising authority.

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